It is possible to make changes to the service packages and software in the subscription agreement by contacting sales support. The device is bound to the remaining period of the contract agreement.
End of contract
What's the procedure at the end of the contract?
Can I keep the products after the end of the contract period?
At the end of the contract the goods need to be returned to Acer.
What happens if I don't send back the devices or send them back after termination of the contract?
90 days before the contract is due to end you will be contacted whether you would like to continue the contract or not. If you keep the goods beyond the stipulated end of contract date you will continue to be charged.
Is my subscription automatically renewed at the end of the contract period?
No. 90 days before the contract is due to end you will be contacted whether you would like to continue the contract or not.
Do I have to remove my data at the contract's end?
At the end of the contract period you should ensure that your device is returned to factory default condition and remove any force re-enrollment settings for the device.
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