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Simplicity, efficiency and proximity for the modern workplace

Our long-standing relationship with our partner network allows us to offer industry-leading expertise to help customers make the right choice when selecting their hardware devices and support them as their business needs evolve.
Award-Winning Service

We know how much your business depends on qualified, round-the-clock support and we’re fully committed to your long-term satisfaction. When SMBs and enterprise customers purchase an Acer product, they receive access to an integrated structure of contact centres and repair centres. The Acer Service Network is organized to operate quickly and efficiently and ensures high quality service.

Testsieger Awards Auszeichnung Acer Computer GmbH Bureau Veritas Certification Welt Service Champions
Service Network
We have a wide network of experienced experts for service management, spare parts planning, warehouse management, logistics management, customer contact, and technical support. With worldwide presence and service support, Acer ensures your machine gets the care it requires.
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4
CENTRAL LOGISTIC HUBS
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30
CONTACT CENTERS IN LOCAL LANGUAGES
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160
COUNTRIES AND REGIONS
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30,000
AUTHENTICATED SERVICE ENGINEERS
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3,000
SERVICE & REPAIR CENTERS
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5,000,000
ANNUAL REPAIR CAPACITY
Environmental impact

At the end of the subscription period, each device is sent back to Acer Service where it’s fully refurbished. The re-qualified devices are then made available for social projects or for internal usage. Extending the life-cycle, we strive to reduce the environmental impact of our products.

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