Say hello to IT simplicity
As technology advances and companies and employees shift towards cloud- based work environments, Acer’s simplified Device as a Service (Daas) solution provides your business with a one-stop streamlined, cost-efficient IT infrastructure.
Four state-of-the-art components.
One simple solution.
Acer DaaS provides a cost-efficient, all-in-one solution to source and manage all your Acer Chrome PCs, software requirements, storage solutions and round-the- clock service options in one simplified contract.
Hardware
Acer Chrome OS devices
Software
Google Workspace
Google Chrome OS
Cloud Storage
Service & Support
Dedicated Support Team
Migration Service

 

Google Workspace is a secure integrated cloud-based collaboration and productivity software solution designed by Google to cater to businesses of all sizes.

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Chrome Enterprise combines the end user benefits of Acer Chrome PCs with the business capabilities of Chrome OS for IT to power the cloud workforce to work securely and effectively from anywhere.
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Dedicated Support Team

Acer has won numerous awards for the quality of its service across the EMEA region. We pride ourselves in offering our partners and customers outstanding assistance.

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Migration Service

Google Delight is an innovative deployment program for businesses with 10 – 400 seats switching to Google Workspace through Acer Chromebooks for the first time.

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Check out what Acer DaaS can do for you
Configure your Acer DaaS solution now
Moving your business into the collaborative, cost-efficient world of Acer DaaS couldn’t be easier. Simply select the Acer Chrome OS devices you prefer, customise your selection with features and service levels and any accessories you need, and we’ll take care of the rest.
Need more help? Our experts can assist you throughout the process from choosing the right plan to migrating your existing IP infrastructure so you are ready to do business immediately.
How Acer’s all-in-one DaaS solution can help your business
Simplified scaleability

As your business grows, Acer DaaS grows with you, providing immediate scalability to simplify expansion planning as well as addressing unforeseen needs.

Smart procurement

Acer DaaS takes care of providing and managing the entire device lifecycle, including secure asset deletion at the end of the agreement.

Secure support

Direct contact to Acer’s award winning support network in addition to a dedicated Google deployment advisor to assist with configuration, data migration and provisioning

Acer DaaS packages
Acer’s simplified DaaS solution comes in a range of versions to suit your business needs and offer a cost-effective way to provide and manage multiple, flexible and secure desktop configurations at a predictable, per-user cost, giving your entire workforce access to solutions for teleconferencing, collaboration, security, and even virtual workplaces from any location.
Essential
Advanced
Empower
Hardware

Chrome OS devices (Chromebooks, Chromebase, Chromebox)
Software

Google Chrome Enterprise Upgrade
Google Chrome OS
Pre-Sales

Dedicated DaaS support services
Software up to date on delivery, latest drivers, Chrome OS
Configuration devices (enroll in customer domain)
Post-Sales

Collect & Return service 18 / 24 / 36 / 48 months
Certified Data wiping at contract end
Priority Repair Lane in case of HW depot repair needed 18 / 24 / 36 / 48 months
Next Working Day Response Service for on-site repair 18 / 24 / 36 / 48 months
Asset label tagging
Cover

Equipment Protection

Acer offers a wide range of Chrome OS devices, from notebook to desktop to all-in-ones. Our devices integrate Chrome Enterprise license and feature military-grade durable aluminum chassis, fingerprint readers, Citrix Ready Certification™, video conferencing system via Google Hangouts™ Meet and much more.
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Chrome Enterprise combines the end user benefits of Acer Chrome OS devices with the business capabilities of Chrome OS for IT to power the cloud workforce to work securely and effectively from anywhere.
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Powering every Chrome device, Chrome OS is the fast,  simple to use operating system that has security built in.
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A technical support team is dedicated to answer your questions and help you in solving your issues, including contacting Google services in case assistance is required for either Chrome OS Enterprise or Google Workspace.

Before shipping the product you ordered, we will make sure latest software, OS and drivers updates available at that time are installed

Before delivering the new unit to you, we will enroll your unit on your customer domain, so that the user when starting the machine can directly log-in and start working

After contacting our service teams, if a depot repair is required, we will organize the collection of your device to bring it to our repair center, where your machine will be diagnosed, repaired, controlled, and shipped back to you.

Once your contracts ends, we will receive your machine in our repair center and make sure all data is wiped-out from this machine.

When arriving into our repair center, your machine will be treated with priority to ensure a fast repair and ensure you to get your unit back as soon as possible.

If a repair is required on your unit, this repair will take place in your own premises, where we will send our technician together with the required spare parts. We will do our best efforts to perform this repair as soon as possible, and anytime possible on next business day after you opened the claim.

Before delivering the new unit to you, we will label it with the unique asset tag labels you will have provided and we will scan the product serial number and the label bar code tag and provide you back with a file giving you the list of the product serial numbers and associated unique asset tag.

Prefer Windows?
Currently, Acer DaaS solutions are only available on Google platforms. If you are interested in finding out how we can help you develop similar solutions with Windows, get in touch!
Need help? Contact us.
Need more help? Our experts can assist you throughout the process from choosing the right plan to migrating your existing IT equipment so you are ready to do business immediately.